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LogoBT account scam

There has been one case of this scam reported in the Macclesfield area in February 2009. No doubt it will be tried again ...

A man phones claiming to be calling from BT. He alleges that £20 - £30 is overdue for payment. When challenged by a statement that payment by standing order/direct debit is in force, he replies that this was not renewed properly. He goes on to state that, if the outstanding debt is not cleared immediately, the telephone line will be disconnected and that a reconnection charge of £75 will become payable. When challenged as to whether he really is calling from BT, he replies by asking that the telephone receiver be placed back in its cradle and picked up again after 10 seconds when the dialling tone will have disappeared. He states that removal of the dialling tone can only be performed by a BT centre. In following this instruction the dialling tone certainly disappears - presumably because the person operating the scam has not disconnected at his end. On replacing the telephone receiver on its cradle, the man phones again to take debit card details to settle 'the debt'.

This scam is designed to obtain details of your debit card so that they can be used to extract cash from your account. If this happens to you do not give details. Hang up and call BT accounts (the number is on your statement) and ask them if you really owe anything.

Watch Officer
Cheshire Police

Macclesfield Neighbourhood Policing Team 0845 458 6371
Police non-emergency number: 101

Other Homewatch pages of current relevance: Local crimes in the Macclesfield Division including Bollington, Kerridge and Pott Shrigley.

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